Privacy & Cookies Policy

  1. Keeping your data safe

    1. We are committed to keeping your personal data safe and secure and handling it in accordance with our legal obligations. This notice sets out in detail the purposes for which we process your personal data, who we share it with, what rights you have in relation to that data and everything else we think it’s important for you to know.
    2. Please click on the headings below for full information about how your personal data is processed.
  2. Who we are

    1. We are Yaqrit Limited, a company incorporated in England and Wales with registered number 08316059.
    2. For the purpose of the Data Protection Act 2018 and the General Data Protection Regulation (EU) 2016/679 (the GDPR), we are the controller of the personal data we process about you.
    3. We are registered with the Information Commissioner’s Office with registration number ZA435364.
  3. Contact details

    1. Our contact details are as follows:
      1. Our registered office address is: The Elms Courtyard Bromesberrow, Ledbury, Herefordshire, United Kingdom, HR8 1RZ.
      2. Email:
    2. Should you have any queries in relation to this Privacy Policy or how we process your personal data, please contact us via email using:
  4. What is personal data?

    1. Personal data is any information that tells us something about you. This could include information such as your name, contact details, date of birth, medical information and bank account details.
  5. How do we collect personal data?

    1. We collect personal data directly from you when you contact us via the website or directly by email.
  6. What personal data do we collect?

    1. We collect your personal contact details such as name and email address for you to submit a communication to us. You will also have the ability to write in the communication box, in which you choose what information you provide to us.
  7. How do we use your personal data?

    1. We use your personal data for the following purposes:
      1. to respond to the communication you have sent to us via the website;
      2. to deal with complaints or other feedback;
      3. to analyse and improve our services and our business.
  8. Our legal basis for using your personal data?
    1. Under data protection law, we are only permitted to use your personal data if we have a legal basis for doing so. The table below tells you what that legal basis is in relation to each of the purposes set out above.


      Personal data used

      Legal basis

      To provide our response to the enquiry you made on the “Contact Us” form on our website.

      We anticipate that this will be your name and email address, however it will include any personal data you provide to us in your “Contact Us” communication.

      We process this personal data for these purposes on the basis that it is in our legitimate interests to provide you with a response to your contact via the website.

      Depending on the nature of your query, for example, if it relates to clinical trials that we undertake, the legal basis upon which we rely may be that the processing is necessary in order to take steps at the request of you as the data subject prior to entering into a contract with you.

    2. Please note that if we process your personal data on the legal basis of your consent, you are able to withdraw your consent at any time. This will not affect the lawfulness of any processing that was carried out based on your consent prior to it being withdrawn.
    3. You may choose to provide us with personal data that is classified as “special category” personal data under data protection law. This includes information relating to health, racial or ethnic origin, religious or philosophical beliefs, political opinions, sex life, sexual orientation, genetic data, biometric data and trade union membership. This personal data is more sensitive and we need to have further justifications for collecting, storing and using this type of personal data. There are also additional restrictions on the circumstances in which we are permitted to collect and use criminal conviction and offence data (including data about alleged criminal offences). If we process special category personal data about you, we would do so on the basis of your consent.
  9. What happens if you don’t provide the personal data we request

    1. We explain when we collect your personal data which data is mandatory and which is not. When using our website you have the ability to “Contact Us” using the form on the “Contact Us” page. If you choose to do this, we will process the personal data you include on your contact email sent to us. Your decision to contact us is entirely at your discretion and we will otherwise not process any personal data about you.
  10. How we share your personal data

    1. We share your personal data in the following ways:
      1. We may share your personal data with companies within our group as part of our regular reporting activities on company performance, in the context of a business reorganisation or group restructuring exercise or for system maintenance and hosting of data.
      2. We use third party service providers who process personal data on our behalf to provide services to us. The service providers we use who may have access to your personal data are as follows:
        1. hosting providers;
        2. cloud services providers for cloud storage.
      3. If we sell any part of our business and/or integrate it with another organisation, your details will be disclosed to our advisers and to prospective purchasers or joint venture partners and their advisers. If this occurs, the new owners of the business will only be permitted to use your personal data in the same or similar ways as set out in this notice.
      4. We will disclose your personal data where we are legally required to do so, for example where we need to share your personal data for the purposes of preventing or detecting crime, in connection with legal proceedings, for the purpose of obtaining legal advice or otherwise for the purposes of establishing, exercising or defending legal rights or claims.
      5. We will share your personal data if it is necessary to protect your vital interests.
  11. Where personal data is stored and transferred

    1. We do not anticipate that we will transfer your data to countries outside the UK and the European Economic Area (EEA). Should we be required to transfer your personal data outside of the EEA, we will ensure that appropriate safeguards are put in place to protect your personal data. If you would like to see a copy of the adequacy mechanisms that we use to protect your personal data, please contact us using the details set out above.
  12. How long personal data is kept for

    1. We will keep your personal data for as long as is necessary in consideration of the purposes for which we are processing it. For example, we will keep your personal data for the period for which we have a relationship with you, or for as long as the query you sent to us remains active, unless we need to keep it for a longer period to deal with any claims or complaints or to comply with any legal obligations.
  13. Your rights

    1. You have a number of rights under data protection law. These rights and how you can exercise them are set out in this section. We may need to ask you for proof of your identity before we can respond to a request to exercise any of the rights in this section and we may need to ask you for more information, for example to help us to locate the personal data that your request relates to.
    2. We will respond to any requests to exercise your rights as soon as we can and in any event within one month of receiving your request and any necessary proof of identity or further information. If your request is particularly difficult or complex, or if you have made a large volume of requests, we may take up to three months to respond. If this is the case we will let you know as soon as we can and explain why we need to take longer to respond.
    3. If you want to exercise any of these rights, please contact us via email at:
    4. A right to access your information
      1. You have a right to ask us to send you a copy of the personal data that we hold about you (subject to some exceptions).
    5. A right to an electronic copy of your information
      1. You can also ask us to send you the information that we process for the purposes of fulfilling any contract we have with you or based on your consent in a common electronic format, or to ask us to transfer that data to a third party if you want us to and if it is technically feasible for us to do so.
    6. A right to object to us processing your information
      1. You have a right to object to us processing any personal data that we process where we are relying on legitimate interests as the legal basis of our processing (as set out in section 8 above).
      2. If you make a request to exercise your right to object, if we have compelling legitimate grounds to carry on processing your personal data, we will be able to continue to do so. Otherwise, we will cease processing your personal data.
    7. A right to ask us not to market to you
      1. You can ask us not to send you direct marketing. You can do this by following the “unsubscribe” instructions in any marketing emails or by changing your account settings, or by contacting us using the details above.
    8. A right to have inaccurate data corrected
      1. You have a right to ask us to correct inaccurate data that we hold about you. If we are satisfied that the new data you have provided is accurate, we will correct your personal data as soon as possible.
    9. A right to have your data erased
      1. You have a right to ask us to delete your personal data in certain circumstances, for example if we have processed your data unlawfully or if we no longer need the data for the purposes set out in this notice.
    10. A right to have processing of your data restricted
      1. You can ask us to restrict processing of your personal data in some circumstances, for example if you think the personal data is inaccurate and we need to verify its accuracy, or if we no longer need the data but you require us to keep it so that you can exercise your own legal rights.
      2. Restricting your personal data means that we only store your personal data and don’t carry out any further processing on it unless you consent or we need to process the data to exercise a legal claim or to protect a third party or the public.
  14. Complaints

    1. You are important to us, and so is protecting your personal data. We have high standards when it comes to collecting and using personal data. For this reason, we take any complaints we receive from you about our use of your personal data very seriously and request that you bring any issues to our attention.
    2. You also have the right to lodge a complaint with the Information Commissioner’s Officer (ICO), which regulates data protection compliance in the UK. You can find out how to do this by visiting
  15. Updates to this notice

    1. We may make changes to this notice from time to time. We will notify you if significant changes are made.

Cookie Policy

We only make the minimal use of cookies on this site that are strictly necessary to enable you to move around our website or to provide basic features. We use cookies to enhance the functionality of the website by storing your preferences, for example. We also use cookies to help us to improve the performance of our website to provide you with a better user experience. We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies). If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. You can find out more about Cookies at